Returns & Refunds
We understand that sometimes you may need to return an item, so we make the process as simple as possible. We currently operate a 60 day returns period. If...
Tue, 25 Feb, 2025 at 9:52 AM
We are unable to process exchanges at this current time. If you would like to exchange your item for a different one, please get in touch with our supp...
Tue, 25 Feb, 2025 at 9:56 AM
If an item arrives and it's damaged, faulty or incorrect & you’d like to return it please click here. If you've changed your mind about the ...
Tue, 25 Feb, 2025 at 10:04 AM
Everything possible is done to ensure the safe arrival of your item(s) but very occasionally items may become damaged or faulty in transit. If you have rece...
Tue, 25 Feb, 2025 at 10:10 AM
Once we have received the item(s) back at our warehouse and all product checks have been made your refund will be issued. This can take up to 7 days to appe...
Wed, 3 Jun, 2020 at 10:25 AM
If you need to return an item to us, please return it to: PERFUME DIRECT RETURNS P1 UNITS 8 & 9 HEYWOOD DISTRIBUTION PARK HEYWOOD OL10 2TT
Tue, 23 Mar, 2021 at 9:35 AM